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How to unlock an employee account?

Bartosz Czap avatar
Written by Bartosz Czap
Updated over 7 months ago

There are two types of employee account in the HRnest system:

Blocked – these are the employees who have been blocked by the Human Resources Department.

Blocked – incorrect password – applies to people who entered an incorrect password five times when logging into the system.

Step 1

From the side menu select Organization and then thanks to the ‘Blocked filter’ find inactive employees (Blocked or Blocked – incorrect password). Click the account details icon next to the selected employee.

Step 2

The ‘Active account’ option allows you to change the status of an employee from blocked to active. Select ‘Unlock’ – the user will be able to log into the system again and reset the password.

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